CRS v2.21.24214 – July 2024

[Paul Betteridge]

New

AI added to Ticket Notes to auto-generate customer repair notes.

Updates

Updated AI to use latest GPT4 model

BACS added a default for POS

Google Address lookup fixed lookup issues and shows better error messages

Admin user can now override ticket locks without a PIN

SMS message formatting issues resolved

Send Email on every status change even if an email not specified in Customer tab fixed

Quick Buttons added for Asset (Laptop, desktop, mobile, tablet, console) on Job tab

Portable SMS app added to allow sending SMS messages without having to open CRS.

Labels printing from CRS home screen stopped working

User Timeout issue fixed

Appointment shows time better

SMS button is only enabled if a mobile/cell number added into customer tab

Font size in ticket notes increased

Added EmailOnly on new ticket creation.

Default ticket save options (Autoprint, Save, Email Only etc) added to settings.

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