We are excited to announce the upcoming full launch of RepairShopCRM — our brand new, fully web-based repair tracking and shop management platform built specifically for computer repair shops and independent technicians.

Whether you are a solo technician working from home or running a busy high-street repair shop, RepairShopCRM gives you everything you need to manage jobs, customers, invoices and your team — all from your browser, with no software to install.

🚧 Coming Soon — Beta Now Available!

RepairShopCRM is currently in beta and we are actively inviting repair shops to try it out and help shape the final product. If you want early access, we would love to hear from you — visit repairshopcrm.com or get in touch with us directly to request your beta account.

✅ Key Features

• Repair Ticket Management — Create, track and manage repair jobs from intake to collection. Assign ticket numbers, log device details, job descriptions and status updates in real time.
• Customer Management (CRM) — Store full customer records, contact details and repair history in one place. Search by name, ticket number or notes instantly.
• Repair Status Tracking — Keep jobs moving with clear status labels: Repair Received, Under Diagnostics, In Repair, Awaiting Parts, Awaiting Approval, Awaiting Customer Contact, Ready for Collection, and more.
• Invoicing — Generate and manage professional invoices directly from repair tickets. Keep your billing organised and professional.
• Inventory Management — Track your parts and stock levels so you always know what you have on hand.
• Services Catalogue — Maintain a list of your standard services and pricing for quick job entry and quoting.
• Lead Management — Capture and follow up on new enquiries and potential customers before they become jobs.
• Customer Subscriptions & Subscription Products — Offer recurring service plans or maintenance contracts to your customers and manage them easily.
• Quick Messages & Inbound Messages — Send quick updates to customers and manage inbound communications all within the platform.
• Booking Links — Share booking links with customers so they can book drop-offs or consultations directly into your calendar.
• Team Management — Add your technicians and staff, assign roles and keep everyone on the same page.
• Reports & Analytics — Get an overview of your shop’s performance with built-in reporting tools covering repairs, revenue and more.
• Dashboard Overview — See everything at a glance — open jobs, recent activity and key metrics from your central dashboard.
• Global Search — Instantly search across customers, tickets and invoices from anywhere in the app.

💡 Why RepairShopCRM?

• 100% Web-Based — Access your shop management system from any device, anywhere. No installation required.
• Built for Repair Shops — Designed from the ground up by people who understand the repair industry. Every feature has a purpose.
• All-in-One Platform — Repairs, CRM, invoicing, inventory, team management and customer communications all under one roof.
• Fast & Intuitive — A clean, modern interface that your whole team can pick up quickly without lengthy training.
• Keeps You Organised — Never lose track of a job again. Every repair is logged, timestamped and searchable.
• Professional Customer Communication — Keep customers informed at every stage of their repair, building trust and repeat business.
• Scalable — Whether you have 5 jobs or 500, RepairShopCRM scales with your business.

📩 Get In Touch — Request Beta Access

We are looking for repair shops of all sizes to join our beta programme. Your feedback will directly influence the final product. To get started:

• Visit repairshopcrm.com to see the platform in action
• Use the contact form on this site to get in touch with us
• Email us to request your free beta account and be among the first to use it

We are excited about what we have built and we cannot wait to share it with the repair community. RepairShopCRM is coming — and it is going to change the way you run your shop.

👉 Visit repairshopcrm.com and request your beta access today